warehouse
worldwide reach
Our Distribution Process
Xingye Machinery’s main warehouses, are located in Yantai City, Shandong Province, China.
Our global export capabilities mean we have strategic warehousing solutions to facilitate international shipments and minimize delays.
After-Sales
Our international after-sales service team is built on continuous skill development and highly trained maintenance professionals, ensuring expertise in every aspect of equipment servicing.
Service commitment
We guarantee a response time of 8 hours for standard client requests.
For service requests within a 200 km radius, we can proceed within 12 hours, while requests in other city districts will be addressed within 24 hours. For remote or challenging locations, our response time extends to 48 hours, excluding delays caused by traffic disruptions, lack of telephone signal, or other unforeseen circumstances affecting accessibility
Train Staff
The company’s personnel undergo comprehensive training to develop a thorough understanding of its products and ensure proficient usage. This specialized training enables them to deliver high-quality technical support, effectively assisting clients with product operation, maintenance, and optimization.
